WE'VE GOT YOU COVERED Smuuv Confidence™ Money Back Guarantee

We're confident you'll love Smuuv Body products. That's why we offer a 90-day money-back guarantee. If you're not completely satisfied for any reason within the first 90 days, simply contact our customer support team by filling out the form below. Please note that we do not cover the return cost. To initiate a return, please fill out this form.

SATISFACTION GUARANTEE FORM

Beauty Shouldn’t Be a Pain — And Neither Should Returns()

See the Full Governing Terms and Conditions of this Guarantee here.

This Satisfaction guarantee applies whether you're a new customer or a returning one trying a new product for the first time. If it's been more than 90 days, certain products may still be covered under our limited warranty. This warranty covers defects in material or workmanship under normal usage conditions and when following the provided Use & Care guidelines. Please refer to your Smuuv product packaging or user manual for specific warranty terms. Kindly retain all items until a resolution is reached.

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Here's how it works

We are so confident you will love your results that we offer a 90-day money back guarantee. If you don’t see results in 90 days, we’ll refund you 100%. To qualify, please follow the steps below:

Document your journey

Take a photo of the treated area each month, starting pre-treatment. You might be surprised at how much progress you’ve made!

Use the Device as recommended

Make sure to use the device as recommended. 

Stick to it for 90 days

Use at least 3 - 5 times a week over a 90-day period. This is the period in which our clinical test showed noticeable results for 97% of participants.

Love it or your money back

If you don't see the desired results after 90 days. Please contact us with your journey documentation within a week to request a refund.

See the Full Governing Terms and Conditions of this Guarantee here.

Before You Return

Satifaction Guarantee Claims - Terms()

Beauty Shouldn’t Be a Pain — And Neither Should Returns. We’re here to help, but please contact our customer support team before sending any products back. Unauthorized returns may be refused. Once we receive your return and it’s been processed, your original payment method will be refunded. Please allow up to 30 business days for your bank or credit card provider to complete the refund.

Before You Return

A Quick Note on Returns vs. Warranty()

See Warranty Policy here.

Our 90-Day Money-Back Guarantee and 1-Year Warranty offer two different kinds of protection:

  • 90-Day Money-Back Guarantee: If you're not satisfied with your Smuuv Body purchase, you can return it within 90 days for a full refund — no hard feelings.
  • One-Year Limited Warranty: Every Smuuv Body device is backed by a one-year limited warranty starting from your purchase date. If your device experiences a functional issue due to a manufacturing defect, we’ll repair or replace it at no extra cost. Beyond the 90 days, your device is still protected against defects and malfunctions for up to one year from the purchase date.

Please note: The warranty does not cover accidental damage, misuse, or unauthorized modifications. This warranty ensures we’ll repair or replace your product if there’s an issue related to its functionality under normal use.