Smuuv Confidence Guarantee - Terms

How to Claim a Refund with the Smuuv Confidence Money-Back Guarantee

We believe in real results — and we stand behind our products with the Smuuv Confidence 90-Day Money-Back Guarantee. If you don’t see visible improvements in your skin after consistent use, we’ve got your back.

Here’s how to claim your refund:

📸 Step 1: Take Your Day 1 Photo

Before you begin using your Smuuv Body device, take a clear photo of the treatment area (e.g. wrinkles, acne, pigmentation).

  • The photo must be time-stamped or dated

  • Make sure your face is well-lit and makeup-free

📆 Step 2: Use Consistently for 90 Days

Use your Smuuv Body device exactly as directed in the user manual.

  • Follow the recommended treatment schedule (3–5 times per week depending on the product)

  • Take care of your skin as part of your routine — hydration and sun protection help too!

📸 Step 3: Take Your Day 90 Photo

After 90 days of consistent use, take a second clear, dated photo of the same area under similar lighting and angle. This helps us accurately assess your results.

📩 Step 4: Submit Your Claim

Email both your Day 1 and Day 90 photos along with your order number and full name to: support@smuuvbody.com

✅ Step 5: Review & Refund

Our team will review your submission within 3 business days. If eligible, we’ll guide you through the next steps and issue your refund to your original payment method.

Please Note:

  • This guarantee applies only to purchases made on smuuvbody.com
  • Claims must be submitted within 100 days of receiving your order
  • Incomplete submissions or claims without date-stamped photos may be declined
  • Devices must be used according to instructions for the guarantee to apply

Have questions? We're always happy to help! Email us at support@smuuvbody.com