Extended 1-Year Guarantee: Enjoy one extra year of protection on top of your standard cover—giving you a total of 2 years of guaranteed reliability. If your device doesn’t work as it should during that time, we’ll repair or replace it free of charge. That’s two years of worry-free use.

Extended 2-Year Guarantee: Enjoy two extra years of protection on top of your standard cover—giving you a total of 3 years of guaranteed reliability. If your device fails during that time under normal use, we’ll fix it or replace it without hesitation.

Lifetime Guarantee: The ultimate peace of mind. For as long as you own your Smuuv Body device, we guarantee it’ll work perfectly. If it doesn’t, we’ll repair or replace it—no fuss. Our devices are built to last, and this plan backs that up for life.

Covers defects in design, materials, or workmanship under normal use, including both parts and labor. Registered with the original purchaser and valid only in the purchase country/region.

• Damage from misuse, negligence, or abnormal conditions
• Improper handling or incorrect battery replacement
• Condensation damage caused by sudden temperature changes
• Note: Warranty is non-transferable. If your model is discontinued, we’ll provide a replacement of equal value.

• Extended 1-Year Guarantee: Adds one additional year (total 2 years).
• Extended 2-Year Guarantee: Adds two additional years (total 3 years).
• Lifetime Guarantee: Covers the device for the entire ownership period.

• 1-Year Extended: 2 years total
• 2-Year Extended: 3 years total
• Lifetime Warranty: From purchase until you no longer own the device.
Coverage always runs from the original delivery date and isn’t reset by replacements.
  

If your device has an issue:

• Complete the Online Defect Form.
• Email our Support Teams with order number and issue.
• Ship your device back to us (shipping cost is yours)
• We confirm defect and proceed with repair or replacement —no questions asked.

No, registration is not required—as long as your device was purchased directly from our website. Your warranty is automatically activated under the name and email used at checkout.

If your device is out of stock or discontinued, we’ll replace it with a current model of equal value. Store credit may be offered if no suitable replacement is available.

This extended warranty only covers the repair or replacement of a defective device. Refunds are not included under this protection plan.

No. The original purchase date remains the reference point and the warranty period does not restart.

We are always super stoked to help answer any questions you may have before purchasing! Please see our Extended Warranty FAQ Page here. If you have any additional questions, thoughts, or concerns, please contact our Customer Support team at support@smuuvbody.com